Saturday, May 15, 2010

Tata Docomo doesn't like money

As silly & stupid as it sounds, I'm quite inclined to believe that Tata & Docomo don't like to make money. I've been running around a few shops for a few days just to try and figure out how I can get some prepaid phones in the family converted to their new 45p/min plan. None of them in the shops know how to do it - maybe marketing is going overdrive without implementation on the ground.

Also, their damned website has no simple way for me to give them money! I can't just go online, pick a recharge/top-up amount, input a phone number and pay money via credit card/net banking transfer.

Am guessing the top honchos obviously don't eat their own dog food. Nor do their near & dear ones.

You can see I'm pretty pissed off. And, I'm not even getting into those other complaints about bad signal quality, calls not getting transferred across networks, etc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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