Monday, August 04, 2008

Airtel Billing Quirks

I have an Airtel landline phone at home and 2 Airtel mobile phones.

Each of them is on a different billing date.

Luckily, I could get the mobile phones to converge to the same billing date.

No luck with the landline phone department.

Apparently landline / mobile are different entities and no such sync can happen.

Worse still, my landline billing can't even change to another cycle at all !

I wish Airtel got it's act together and just sent me one composite bill. Doesn't matter even if it's 15 pages long. Would save them quite some stationary and courier charges as well. Not to mention all the pain for them as well as customer in tracking so many different billing dates.

Doesn't that make sense or am I missing something ?

2 comments:

/<0USIK said...

And why paper statements?
E-mail statements should be just fine. I don't know what to do with pile of my previous bills/statements, and how to dispose them safely (list of people in your call list reaches wrong hands) and make sure those papers are recycled.

Sudhir Parasuram (Lakkaraju) said...

Yup, email should be fine. I was just considering the possibility that a lot of their subscribers may not have email, hence require physical bill.

As for your old bills, shred them, use them during bhogi (unless you are one of those environmental types), bury them in a pit in the garden to form compost :) But, yeah, I get the point :)