Here comes the most surreptitious, smartest and almost foolproof move by mobile companies to fleece customers. It's called duplicate messaging.
Take the case of Meena. A Delhi Idea connection holder, she received the same SMS 25 times, that too while roaming, from a relative holding a BSNL connection in Jabalpur. With no device to stop the repeats, Meena would be billed for one message 25 times - on STD rates. Her kin, too, paid Rs 15 instead of the 60 paise she would have if the SMS had gone only once.
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