I have a list of things to write about !!
# A word on http://www.GoodnewsIndia.com
# How much I liked Spiderman 2 ! :)
# On CRM - ICICI, HSBC credit card calls, where they need to get their act together
# On Airtel - customer support via call centers and the lack of ability to fix responsibility and talk to an individual. Lack of ownership.
# On Hero Honda Splendor (and supposedly Passion as well as TVS Scooty) bike key fiasco.
# On Sun Microsystems Inc support (or the lack of it) in India.
# Manipal motors, Chennai and their lack of service.